TRAVELER

MY FIRST STEPS

• How to create or log in my Sportihome account ?
• How do I personalise my profile?

MANAGE MY TRAVEL

• How do I search for an accommodation and/or spot?
• I'm a guest, how do I make a booking?
• How to use my promo code or my Sportihome gift card ?

INTERACTION WITH THE HOST

• Why can not exchange my personal details ?
• How can I contact the host before a booking request ?
• How do I get hold of the host's address?
• Do I have to take the host for an outing if I've signed up as "Stay Share Play"?

PAYMENT AND SECURITY

• I'm a guest, can I cancel my booking?
• Can I split my payment ?
• How to edit an invoice ? (Guest)
• How does the booking confirmation process work?
• Do I receive a refund if my host cancels at the last minute?
• As a guest, do I have to pay service fees?

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